Reference

Understand Your Rights Before You Play

These legal terms set out what you can expect from 81jili and what we expect from you — covering account eligibility, jurisdiction rules, and how disputes are handled.

Jurisdiction-dependent accessAccount eligibility rulesPhilippine law alignmentGCash, Maya, InstaPay wallet termsDispute and contact process

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How Our Legal Terms Apply to Your Account

81jili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Your use of 81jili is governed by these terms from the moment you open an account. Eligibility is determined by your location and whether local law in the Philippines permits access — we do not override that, and neither should you. Transactions processed through GCash, Maya,

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or InstaPay are subject to both our terms and each payment provider's own service conditions. When you add funds via GCash or request a cash-out to your Maya wallet, the transaction record on your account history is part of the binding record under these terms. InstaPay
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transfers follow the same logic: each transfer creates a timestamped ledger entry that can be referenced in any dispute. We retain account data, transaction logs, and session records in line with our data retention policy — see the trust section below for specifics. If there is
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ever a conflict between a promotional communication and these core legal terms, the terms take precedence. We update these terms when legal requirements or platform conditions change; the date of the current version is shown at the bottom of this page. Continued use of your account
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after a published update constitutes acceptance. If any section of these terms is found unenforceable, the remaining sections stay in force. For questions about how a specific clause applies to your account, reach our support team through live chat or the email address listed in the
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support section.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

ACCOUNT SECURITY DETAIL

How We Handle Data, Cookies, and Account Access

Knowing what we do with your information — and what you can ask us to do — is part of using 81jili responsibly. Each point below covers a real operational practice, not a policy summary. If you want to act on any of these, the support section above is the right starting point.

Data Collection and Retention We collect account registration data, transaction records — including GCash, Maya, and InstaPay entries — and session logs. Retention periods are set by applicable law and our internal data schedule.

Cookies and Browsing Data Our site uses cookies to keep your session active across mobile and desktop. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect account login continuity.

Account Security Practices Your account is protected by OTP verification on login and on withdrawal requests. Any change to your registered GCash or Maya number triggers a secondary identity check before it takes effect.

Requesting Changes or Deletion You can request a copy of your data or ask us to correct inaccurate account details through the Help Centre. Deletion requests are subject to legal retention obligations and are processed case by case.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If you have a question about how these terms apply to your account — a dispute, a data request, or a clause you need clarified — use any of the contact paths below. Our team handles legal and account queries separately from general support, so flag the nature of your request when you write in.

Live Chat Open the chat widget from any page on 81jili. For legal queries, state your account number and the specific clause or transaction you are asking about so we can route it correctly.

Email Support Send your legal or account-rights query to our support email. Include your registered mobile number and a brief description of the issue — this creates a formal paper trail for your records.

Account Help Centre Log into your 81jili account and head to the Help section. Policy documents, your transaction history, and dispute submission forms are all accessible from your account dashboard.

What Philippines Players Ask About Our Legal Terms

These are the questions we hear most often when it comes to account rights, data, and how our terms work in practice. If your question is not here, the contact paths in the support section above are your next step.

Access to 81jili depends on local law and is available only where it is legally permitted. If you are an eligible account holder in the Philippines, these terms govern your account in full from the moment you register.

Contact us via live chat or email with your account number and the transaction reference. We pull the timestamped ledger entry for that GCash or Maya transfer and respond with our findings, usually in writing.

Yes. Log into your account, go to the Help Centre, and submit a data-access request. We will compile your registration details, transaction history, and session records and send them to your registered email.

The current version date is shown at the bottom of this page. We also publish a notice on our site when material changes are made. Continuing to use your account after the update date means you have accepted the revised terms.

Only as needed to process your transactions. When you deposit via InstaPay or cash out to Maya, the relevant payment provider receives the data required to complete that transfer — nothing more.

Submit a deletion request through the Help Centre. Some data must be kept for a minimum period under applicable law, but we will confirm exactly what is retained and for how long when we process your request.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoTerms & Conditions

Understand Your Rights Before You Play

How We Handle Data, Cookies, and Account Access

Reach Us About a Legal or Policy Question

What Philippines Players Ask About Our Legal Terms

01 Do these legal terms apply to me if I am in the Philippines?

02 What happens if a dispute arises over a GCash or Maya transaction?

03 Can I request a copy of the data 81jili holds on my account?

04 How will I know if the legal terms have been updated?

05 Does 81jili share my account data with third parties like GCash or Maya?

06 What if I want to close my account and delete my data?

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